Due to different monitor settings, please keep in mind that the actual colours of the contact lenses may not match 100% with those on your screen.Everything that we sell is in stock, so you do not need to wait for backorders. However, if an item is incorrectly listed as in stock on our website and it happens to be actually out of stock, we will refund your payment as soon as we recognise this disparity.
No refunds/exchanges due to buyer's remorse or mistake (e.g. wrong colour, prescription or delivery address supplied)
We will replace incorrect lenses. Defective lenses can be replaced, but they must be mailed back to us/photo supplied and be intact in the original sealed vial so we can submit feedback to our suppliers and have them give the replacement to us. Customers must pay for the additional postage charge depending on the situation.
We accept Paypal payment, all major credit cards and debit cards through Paypal payment gateway. We only accept USD; but if you have other currencies, Paypal will convert your local currency to USD.
We try to mark all parcels with low value, but we are not responsible if your country's customs charges you taxes and duties.
All items are checked to be in perfect condition when we despatch them. We are not liable or responsible for any losses or breakages during shipment.
These rules are subject to change any time without notification.