Questions, comments, compliments (or complaints) - we'd love to hear from you!  

We also actively sponsor beauty-related blogs and Youtube channels, so feel free to contact us for collaborations and opportunities.  Please use our Sponsorships & Collaborations form for this purpose.

We welcome you to in touch with us, but here are some quick pointers which may provide a faster answer to your enquiry.

• FAQs
• Log in to your account and checked your order history if you would like to know the status of your order.
• Delivery takes 10 to 20 business days (excluding weekends and holidays) for most overseas locations (unless you have selected EMS/Speedpost delivery)
• How to track your order after it's been shipped: Track & Trace

If you would like to enquire about a specific order, make sure you quote your Order Number for the fastest service possible.

Due to the high volume of recent mail please kindly allow 24 - 48 hours for us to respond to and fully address your enquiry.

NOTE: Please add "" to your address book to ensure that our mail is not redirected to your SPAM box.

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