All of our lenses that we sell are sourced from reputable manufacturers in South Korea, where circle lenses originated. Our products carry either the manufacturer's own label or an OEM label. We do not sell fake lenses or source them from China where a lot of counterfeits are produced. First reason: your health and safety is our first priority, and customer satisfaction is important to us. Second reason: it would hurt our business reputation if we sold fake products; and, as a business, that is obviously something we care about.
The brands that we sell are all compliant with health and safety regulations. All of the manufacturers have received various international health certifications as well. We welcome you to check by visiting their respective websites.
Every time we receive a shipment of products, our staff conducts a random sampling of the goods to ensure that the quality is up to par. Also, we check for any defects at least three times before shipping them out to you: firstly, when we receive the shipment of goods, secondly, when we gather the items to package your orders, a final time before sealing the individual parcels.
As part of GEO Medical's anti-fake campaign, authenticity stickers are provided to vendors of authentic GEO products. Eyecandy Lens places these stickers on the bottom of the GEO contact lens vials. The seal can be scratched to reveal a 20-digit serial code which can be authenticated on GEO's Anti-Fake System: http://geo.fw1860.com/. This is the ONLY website for authenticating GEO serial numbers.
Please note that each serial code can only be verified ONCE to maintain the integrity of the authenticity system.
On the market, there are some fake products bearing similar stickers which tell you to verify the code on other websites. These are fake products and can possibly be injurious to your eyes. They probably have been produced from low quality, cheap materials and are not compliant with safety standards. Eyecandy's only provides the genuine GEO seals.
For example, here is a picture of a counterfeit GEO product which tells you to verify the code on www.colourgeocheck.cn.
Keep your eyes open for possibly harmful products posing as real GEO lenses.
Authentic NEO Vision lenses are available in 2 types of packaging: vial and blister (boxed). EyeCandy's sells the vial packaging for yearly cosmetic color lenses and the blister/box one for monthly and weekly circle lens and the UV55 Clean clear lenses. Below are some key identifying points for authentic NEO products.
All genuine NEO circle lens have either 14.0 mm or 14.2 mm diameter. There are no NEO lenses with 14.8 mm diameter. This is printed as "DIA:14.0" or "DIA:14.2" on the vial label.
The real NEO Vision metal seal doesn't have the "stalk" part of the arrow. Notice the picture below
Authentic NEO Vision cosmetic lenses come in vials with a translucent milky white rubber seal
Notice the alignment of the two N's with respect to "EO VISIO." The font on the fake NEO Vision label is of different sizes and is generally uneven, indicative of subpar printing quality.
The labels on the top of genuine NEO vials have a minus sign (-) in front of the power value.